FAQs

Where Does The Company Operate From?

Aussie Authentics is Australian Owned & Operated. Our HQ is located out of Sydney, New South Wales and is owned by two partners who are passionate about living the authentic Aussie life with ease.

Do You Offer Money Back Guarantee?

Yes we do! We offer a 14 day money back guarantee on all orders. If your order arrives damaged, broken or out of shape, feel free to contact us within 14 days of arrival and receive a FULL REFUND no questions asked!

What Type Of Payment Do You Accept?

We accept most forms of payment including credit cards, PayPal and AfterPay.

Is Delivery Free?

Delivery is Fast & FREE, on all products Australia Wide!

How Long Is The Delivery?

Please allow 5-14 days for delivery. Due to COVID 19 We are sometimes experiencing delays in our orders. We can assure you, your order is on the way!